Best practice resale checklist
Once you’ve claimed your event, here are the best ways to help your fans
WHAT TO DO AFTER SELL OUT
☑ Step 1 - Update ticket link on facebook
☑ Step 2 - Pin a sold out post on Facebook event discussion
“This event is SOLD OUT. If you missed out on a ticket, or can no longer make the gig, head to Tixel for safe resale.
Buy, sell or join the waitlist here —> ( TIXEL LINK HERE)”
☑ Step 3 - Send email to ticket holders letting them know they can safely sell tickets to waiting fans
WHAT TO DO BEFORE SELL OUT
☑ Step 1 - Facebook event description
“Can't make the gig? Buy/sell here → (TIXEL LINK HERE)"
☑ Step 2 - FAQ's
Can I resell my ticket?
“We are working with Tixel [hyperlink to event page] who provide a safe and easy place for you sell your ticket to another fan.
To sell your ticket please go to tixel.com/sell and follow the prompts.
If you have already found a buyer for your ticket but want to complete the transaction safely, you can create a private sale by selecting the ‘make my listing private’ option at the final step.”